Contractor Text Templates
Most of your business happens over text now. These are the messages that come up on every job — written once so you can stop rewriting them at 9pm.
Confirming an appointment
Hi Sarah — confirming I'll be out Tuesday the 9th between 8 and 9 a.m. to look at the bathroom. Should take about 30 minutes. Reply here if anything changes.
Running late
Morning Sarah — running about 40 minutes behind on the job before yours. I'll be there closer to 9:40. Sorry for the shuffle, I'll text when I'm pulling in.
Sending a quote
Thanks for having me out today. Deck rebuild, 12x16: $6,800–$7,400 depending on the railing you pick. Price holds for 30 days. Ready when you are.
Asking for the deposit
Great — I'll get you on the calendar. To lock the start date and order materials I collect a $1,800 deposit. Once that's in I'll confirm the 14th and send you a receipt.
Change order mid-job
Change Order #2 — we opened the floor and the subfloor is rotted through, 90 sq ft. Replacing it adds $1,150 and pushes the finish date to Friday the 14th. Reply "approved" and I'll get it handled today.
Friendly payment reminder
Hi Dave — quick note on Invoice #1042. Balance due $2,400, now 21 days past due. Can you confirm payment this week?
Final notice before collections
Dave — Invoice #1042 for $2,400 is now 45 days past due. This is a final notice before I turn it over for collection. I'd much rather settle it directly — please call me today.
Closing out the job
All work finished and walked through with you. Final invoice attached: $4,275. Please confirm receipt of invoice. Thanks!
Asking for a review
Glad you're happy with how it turned out. If you have two minutes, a quick review really helps a small outfit like mine — here's the link. Either way, thanks for the work.
Three rules for job texts
- Lead with the fact — amount, date, address — not with an apology.
- Give one clear next step per message.
- Keep it under four lines. Anything longer belongs in an email or a written change order.
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