Privacy Notice

• Account data — your email address and login credentials.
• Profile data — your business name, if you choose to provide it.
• Content you enter — the client names, job details, amounts, and notes you type to generate messages, along with the messages you save.
• Usage and technical data — such as device information, IP address, and how you use the Service, used for security and to keep the Service working.

• To create and manage your account (performance of our contract with you).
• To provide the Service and generate and store your messages (performance of our contract).
• To secure the Service and prevent fraud or abuse (legitimate interests).
• To provide customer support (performance of our contract and legitimate interests).
• To improve the Service (legitimate interests).
• To comply with legal obligations where they apply.

Payment information is collected and processed directly by Paddle, our Merchant of Record — we do not receive or store your full card details.

• Service providers — hosting, database, and authentication providers that operate the Service on our behalf.
• Paddle — our Merchant of Record, for processing sales, payments, tax compliance, invoicing, and refunds.
• Professional advisers — such as legal or accounting advisers, where necessary.
• Authorities — where required by law.

We keep your personal data for as long as your account is active or as needed to provide the Service. When it is no longer needed, we delete or anonymise it, unless we are required to keep it to meet a legal obligation.

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal data, to object to certain processing, to request portability, and to withdraw consent. You may also have the right to complain to a data protection authority. To exercise any of these rights, contact us using the details below.

We use appropriate technical and organisational measures — including encryption in transit and access controls — to protect your personal data. No system is completely secure, but we work to keep your data safe.

We use essential cookies needed to keep you signed in and to operate the Service. These are required for the Service to function. We do not use the Service to serve advertising.

For any privacy question or to exercise your rights, contact us at PayPrompt.us@gmail.com.